AI in the Workflow ⁽³⁾

Articles about embedding AI into everyday work: where it helps, where it creates risk, and how to design useful human-in-the-loop processes.

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Building an Internal AI Assistant on Your Own Knowledge Base

Aaron West

Building an Internal AI Assistant on Your Own Knowledge Base

An internal AI assistant is a chatbot that answers your team's questions from your own documents, your policies, product data, standard procedures, past support tickets, instead of from the public internet. It's one of the highest-value and lowest-risk ways to put AI to work in…

Cleaning Messy Product Data With AI: The Workflow That Actually Works

Aaron West

Cleaning Messy Product Data With AI: The Workflow That Actually Works

Messy product data, inconsistent attributes, missing fields, junk descriptions, duplicate entries, is the silent tax on every part of your store. It breaks search, it breaks filtering, it breaks your feeds, and most people never trace the problem back to its source. AI is the…

Using AI to Process Product Assets at Scale

Aaron West

Using AI to Process Product Assets at Scale

Processing product assets, the images, the copy, the metadata, for hundreds or thousands of products is exactly the kind of high-volume, repetitive, judgment-adjacent work AI is genuinely good at. It's one of the few places in an e-commerce operation where AI earns its place almost…